Calls from outside UK - Click here
Follow us on Facebook Continue in English Continuez en français
 
 
Transfer Intelligence Airport Transfers Airport Transfer FAQs
 

Answers to the most frequently asked questions about our services.  If you have a question that is not answered below please email our reservations team: sales@transfer-intelligence.com

  General Questions
+ Can I trust Transfer Intelligence and is it safe to book online?
+ How do I get in contact with Transfer Intelligence in an emergency?
+ Why can't I get instant quotes on all routes?
+ How long does it take to receive a specific transfer quote?
+ What if my request isn’t a straightforward airport-to-resort transfer?
+ I would like to make a booking within the 3 days before the date of travel, how can I do this?
+ Can I call Transfer Intelligence by telephone for a quote on a transfer?
+ Is my e-mail confirmation a valid ticket?
+ What vehicles are available for my use?
+ What is included in the cost of a transfer?
+ How do I cancel or change my booking?
+ What happens if I leave something in the transfer vehicle or boat?
  Airport To Resort Transfers
+ What is the difference between a Shared & Private transfer?
+ How is a scheduled shared transfer different?
+ Are Saturday and holiday period transfers different from weekday transfers?
+ Is my pick-up time likely to change?
+ What if I want to change my return pick-up time?
+ How do I get a transfer quote on-line?
+ So how do I book a transfer on-line?
+ What happens if my flight is delayed?
+ What does the waiting-time waiver cover?
+ How do I find my driver when I reach the airport?
+ I am flying into Geneva – will me driver be at the Swiss or the French side of the airport?
+ I have lots of luggage, will there be room?
+ What do I need to know if there is a different number of passengers on each journey leg?
+ What happens if a passenger in my party misses a flight or a connecting flight?
+ What happens if I’ve lost my luggage?
+ Which is better, renting a car or booking a transfer?
  Luxury VIP Transfers & Tours
+ Are the Tours private (just for our group) or with other passengers?
+ What kind of vehicle is used for the Tours & Transfers?
+ What areas are the tours available?

If you have a question that is not answered above please email our sales team: sales@transfer-intelligence.com

Site Map  | Terms & Conditions  |  Website and all original content copyright © Transfer Intelligence 2007-2009, all rights reserved. Site designed and built by Powder Blue.